Microsoft Dynamics AX 2012 R3 software update checklist menu items doesn’t expand

Recently, I had upgraded my customer development AX server from AX2012r3 cu10 to cu11 by using AXUpdate package. After the Cu11 package upgrade, restarted the server as per setup recommendation.
On successful restart of the server, I can able to open AX client and software update checklist, but unlikely  can’t expand the software update checklist to perform upgrade preparation, code upgrade, data upgrade steps.


After spending some time on the web, checklists in AX are web pages and menu items are expanded or collapsed through JavaScript.

Resetting internet explorer (IE) settings on the server resolved my issue.

“Yours, Ravi Theja Madisetty”

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: